Heathrow Airport: Some flights cancelled immediately after technological concerns | United kingdom Information
Some flights have been cancelled at Heathrow Airport subsequent “complex problems” with departure boards and verify-in units.
Travellers are reporting they have been pressured to locate non permanent whiteboards to work out flight information.
And photographs on social media confirmed blank digital screens wherever there really should be gate quantities.
The condition at the airport was described on Twitter by a person passenger as “utter chaos”.
The west London hub reported extra workers experienced been put on to assistance with directing folks to their gates.
A Heathrow spokesperson said: “We are continuing to encounter technological issues which are at the moment getting settled.
“We have supplemental passenger ambassadors becoming deployed across our terminals each airside and landside to enable direct our consumers to their departure gates.
“We apologise for the disruption this is triggering our passengers.”
We’re aware Heathrow Airport is presently experiencing a technological issue that is impacting some of their IT techniques throughout the airport, influencing a amount of airways. We are doing work with them to solve the challenge as a precedence and apologise for the hold off to our customers. Kelly
— British Airways (@British_Airways) February 16, 2020
British Airways instructed a shopper on Twitter: “We are aware Heathrow Airport is presently enduring a specialized problem that is impacting some of their IT units throughout the airport, affecting a quantity of airlines.
“We are performing with them to take care of the problem as a priority and apologise for the hold off to our customers.”